Welcome to Lusora LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data: includes first name, last name, username or similar identifier
Contact Data: includes email address and telephone numbers
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
Usage Data: includes information about how you use our website and services
Payment Data: includes payment card details, billing address, and transaction information when you make purchases through our website using Stripe
Delivery Data: includes shipping address, delivery preferences, and contact information for order fulfillment
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To provide and improve our services
To respond to your inquiries
To send you updates and marketing communications (with your consent)
To process payments for products or services you purchase
To fulfill and manage your orders, deliveries, and returns/exchanges
To comply with legal obligations
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
5. Third-Party Service Providers
We use third-party service providers to help us operate our business and administer activities on our behalf. These include:
Stripe Payment Processing: We use Stripe to process payments made through our website. When you make a purchase, your payment information is collected directly by Stripe and is subject to Stripe's privacy policy. We do not store your full credit card details on our servers. For more information about how Stripe processes your data, please visit Stripe's Privacy Policy.
Delivery Services: We share necessary delivery data (such as name, address, and contact information) with shipping and logistics providers to fulfill your orders. These providers are only permitted to use your information for the purpose of delivering your order.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Right to withdraw consent
7. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at: Email: info@lusora.store